For questions about accessibility with enterprise or commercial products, please visit the enterprise Disability Answer Desk. Send us your question. Accessibility tips. Accessibility help and learning center View accessibility resources, tools, and educational materials for Microsoft products. Microsoft Teams accessibility Find guidance and best practices for accessible meetings, chat and collaboration across your teams.
Get Teams accessibility help Learn about using Teams with a screen reader. Windows accessibility Need help with Microsoft Windows? Office accessibility center Find step-by-step instructions for using Microsoft Office with assistive technologies.
Microsoft keyboard shortcuts Get the most out of your Microsoft products using just your keyboard. Learn about keyboard shortcuts in Windows Learn about keyboard shortcuts in Office. Creating accessible content Before sending your document, PowerPoint or email, check to make sure your content is accessible to everyone.
Predictive care. The Internet of Things sends the performance data of connected devices and triggers alerts if service is needed. Integrated experience. Connect and unify data to flexibly integrate efforts with marketing, sales, and field service. Adding self-service customer support to your help desk software. Online knowledge base. Make answers easily accessible by posting resources, tutorials, and FAQs online. Interactive voice support.
Engage with customers through voice-guided instruction, guiding them through each step. Support customers where they are, even when you're not. Physical kiosk structures can provide self-service capabilities, in locations you need them most. Speed cashier service by letting customers handle it themselves. Self-checkout is a great tool to easily manage high volumes of customers.
Support apps. Custom self-service apps can make the customer support process convenient and efficient, letting you develop an experience with video, animation, images, text, and access to live support. Regardless of the location or time zone of your customer, customers can access self-service support whenever they need it.
Reduced costs. Self-service applications reduce the load on your support staff, helping them focus on the high priority requests. Decreased ticket volume. With more customer needs resolved through self-service, your overall ticket volume will decrease, freeing up customer service staff.
Accurate information. Alternatively, you can manually upgrade to Windows 10 using Microsoft's free media creation tool. But what if you're a little skittish about upgrading to Windows 10 on your own? Maybe you're concerned about losing your existing files or settings? Or perhaps you're just worried that something may go wrong.
Never fear. Microsoft is here. As part of Microsoft's support options, you can take your PC or tablet into a Windows store, and a store employee will help you upgrade to Windows As the Answer Desk page explains:. People also like. Microsoft Dynamics Business Central Free. Dynamics NAV Free. Microsoft Dynamics Free. Microsoft Dynamics for Windows 8.
TimeSheet Tracker Free. Dynamics for Finance and Operations - Warehousing Free. Field Service Mobile Free. What's new in this version Fixed error when creating tickets on Windows Features Create, comment and close tickets Overview of the status of your tickets Add files screenshots, log files, … Questions from the helpdesk are signaled on the live tile Simple reporting of incidents via a flexible assistance system Additional interfaces to other service management systems available on request.
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